Membership Eligibility

Membership is open to individuals shopping from the brand.

Your registered mobile number serves as your unique membership identification number. Membership is non-transferable, and membership benefits may be availed by the enrolled member only.

Enrolment may be completed in-store or through the proprietary brand app.

Brand reserves the right to approve, decline, suspend, or terminate membership at its discretion, without assigning any reason.

Store & Geographic Applicability

Membership benefits are valid for shopping at the proprietary brand app or exclusive Allen Solly stores in India only, and are not valid for shopping outside India or at non-exclusive showrooms. For the complete list of exclusive stores, please visit the official brand store locator.

Transition from Points-Based Program

Accrual of loyalty points on regular transactions will cease with effect from 1st August 2026.

Members will not earn any new points on transactions made on or after this date.

From this date, the Program will not offer reward points, cashback, or any other form of transaction-linked accrual.

Redemption of Previously Accrued Points

Points accumulated on or before 31st July 2026 will continue to be governed by the existing validity of 12 months from the date of accrual.

In all cases, such points may be redeemed on or before 1st August 2027, whichever is earlier.

Any points remaining unredeemed after their individual validity period, or beyond 1st August 2027, whichever occurs earlier, will automatically expire and shall not be reinstated, credited, or compensated in any form.

Each membership point equals INR 0.5 when redeemed.

Brand reserves the right to modify redemption mechanisms, thresholds, or eligible categories during the transition period, with prior communication to members.

Member Benefits

Members will receive access to exclusive privileges, which may include:

• Early access to collections.
• Invitations to curated events and experiences.
• Personalised styling or assisted shopping services.
• Exclusive member-only offers or previews.
• All benefits are subject to change, substitution, or withdrawal at the discretion of Brand.

Validity & Usage of Benefits

Certain benefits may have defined validity periods and usage conditions, which will be communicated separately.

Benefits cannot be exchanged for cash, are non-transferable, and cannot be combined unless explicitly stated.

Any misuse of benefits or loyalty points may result in suspension or termination of membership, and Brand shall not be liable in any manner for such misuse.

Communication & Consent

By enrolling in the Program, members consent to receive communication via SMS, email, WhatsApp, Meta, Google, and other channels and affiliates.

Members may opt out of communications at any time by giving a missed call to +91 8067006943, writing to the helpdesk at my-solly@allensolly.com, or requesting the Store Manager at any exclusive store. Opting out may, however, limit awareness of and access to certain Program benefits.

Confidentiality

Brand will endeavour to keep member information confidential; however, Brand is entitled to share such information as required for the operation of the Program or as permitted by law.

Program Changes & Termination

Brand reserves the right to modify, suspend, or terminate the Program, its structure, benefits, or these Terms & Conditions at any time, without prior intimation to members.

Updated Terms & Conditions will be made available through official brand channels.

Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Courts in Bangalore, India shall have exclusive jurisdiction to try and determine any disputes arising out of or in relation to this Program.